Last Updated: January 1, 2024
By accessing or using the services provided by Pipeline Plumbing Services ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services.
These Terms constitute a legally binding agreement between you and Pipeline Plumbing Services regarding your use of our plumbing services, website, and any other services we provide.
Pipeline Plumbing Services provides professional plumbing services including, but not limited to:
Our services are available to residential and commercial customers in Los Angeles, California and surrounding areas. All services are subject to availability and may be limited by geographic location.
As a customer of Pipeline Plumbing Services, you agree to:
Pricing: We provide estimates for all plumbing work. Our technician will assess the problem, explain your options, and provide a written quote before any work begins. Prices quoted are valid for 30 days unless otherwise specified.
Payment Due: Payment is due upon completion of services unless prior credit arrangements have been established. We accept cash, check, and major credit cards.
Service Call Fee: Emergency service calls start at $89. This fee is waived if you proceed with the recommended repair.
Additional Charges: Any additional work requested by the customer beyond the original scope will be quoted separately and require approval before proceeding.
Late Payments: Accounts not paid within 30 days of service may be subject to a late payment fee of 1.5% per month on the outstanding balance.
To the fullest extent permitted by law, Pipeline Plumbing Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses.
Our total liability for any claim arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
We are not responsible for damages caused by:
Workmanship Guarantee: We guarantee our workmanship for a period of one (1) year from the date of service. If you experience issues related to our work within this period, we will return to correct the problem at no additional charge.
Parts Warranty: Parts installed by Pipeline Plumbing Services are covered by the manufacturer's warranty. We will assist you in processing warranty claims for defective parts.
Exclusions: Warranties do not cover:
We reserve the right to refuse service or terminate existing service agreements under the following circumstances:
You may terminate a scheduled appointment by providing at least 24 hours notice. Cancellations with less than 24 hours notice may be subject to a cancellation fee.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Any disputes arising from these Terms or our services shall be resolved in the state or federal courts located in Los Angeles County, California, and you consent to personal jurisdiction in those courts.
If you have questions about these Terms of Service or need to contact us for any reason, please use the following information:
Pipeline Plumbing Services
Los Angeles, CA 90210
Phone: (833) 246-4452
Email: service@pipelineplumbingservices.com
We are available 24 hours a day, 7 days a week for emergency services and general inquiries.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications constitutes acceptance of the revised Terms.
We encourage you to review these Terms periodically to stay informed of any updates.